Job Details

WesternU COP MTM Call Center Patient Advocate
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Position Number: 5639354
Location: Pomona, CA
Position Type: Health and Medical Services

WesternU COP MTM Call Center Patient Advocate

Posting Number: S01217
Position Status: Part time
Campus: Western University Campus-Pomona, CA
Department: 1505-Pharmacy Practice

Function:
Family:
Classification Series Title:

Classification Pay Scale
In compliance with SB 1162, Western University of Health Sciences is providing a pay scale for this position. The pay scale reflects the minimum and maximum target for new hire salaries for this position. Within this range, the individual pay is determined by a variety of factors, including but not limited to job-related skills, experience, relevant education or training, and work location. Please note that the compensation details listed reflects the base salary only.

Full Salary Range
Minimum: $Minimum
Maximum $Maximum

Expected Pay Scale
Minimum: $17.00
Maximum: $20.00

Job Summary
$Job_Summary

Knowledge, Skills and Abilities
$Knowledge_Skills_and_Abilities

Required Qualifications
$Required_Qualifications

Preferred Qualifications
$Preferred_Qualifications

Posting Date: $Posting_Date
Closing Date: $Closing_Date
Open Until Filled: Yes

Special Instructions to Applicants
$Special_Instructions_to_Applicants

Essential Job Duties

Essential Job Duties

Key Responsibilities

Call patients regarding medication adherence
Uncover challenges related to medication adherence
Provide patients with suggestions and resources on how to improve medication adherence

Key Responsibilities

Contact pharmacies, physicians, and medical groups as needed to help improve overall care of the patient related to medication adherence.

Key Responsibilities

Document call success rates and escalations within the provided excel template
Document successful calls within Practice Fusion EHR
Sign off on ones own documented calls within Practice Fusion

Key Responsibilities

Attend training sessions and call center meetings.

Describe Work Environment
$Describe_Work_Environment

To apply, visit https://jobs.westernu.edu/postings/25496